knucklehead. ships orders using USPS Priority unless requested otherwise by the consumer. Tracking numbers are provided with all online orders to the consumer at the time of shipment.
We stand behind our products fully, and want our customers to be happy with the products they order. If a return is deemed appropriate (subjective to review), we will refund your order 100% in the original manner of payment. That is our money back guarantee. Our return policy lasts 30 days. If 30 days has gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return we require a receipt or proof of purchase.
Once your return is received and inspected we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If it is approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We do NOT offer refunds on sale items; however we DO offer exchanges for other knucklehead. goods.
Please feel free to contact us at info@knuckleheadthreads.com with any questions or concerns you might have, we'd be happy to help you with your request.
